Eclipse Awards’ Privacy Policy

This privacy policy is effective from January 1, 2024 and sets out how Eclipse Awards International Inc. (EA) uses and protects any information that you give Eclipse Awards when you use this website. 

Eclipse Awards is committed to security and protecting your privacy. Should we ask you for certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

EA may update this privacy policy occasionally, so check this page occasionally to ensure that you are aware of any changes and current policies. For more information, contact:

1. Phone: 1-888-294-7121
2. Email: info@eclipseawards.com
3. Mail: 614 Alexander St., Vancouver, BC V6A1C9 Canada

Eclipse Awards is based in Vancouver, British Columbia, Canada.

When you visit an Eclipse Awards website, some personal information, such as e-mail address, mailing address, phone number, fax number, IP Address, session times, click path analysis and information about what pages you visit, may be requested and collected by us. By using our services, including your use of an Eclipse Awards website, you consent to the collection, use and disclosure of this personal information in accordance with this Privacy Policy. To provide you with superior customer service, we may request and collect the following information:

If you participate in a voluntary survey or poll, or voluntarily provide personal preference or other personal information to Eclipse Awards, then you consent to our collection, use and disclosure of this information in accordance with this Privacy Policy.

Your Personal Information is used by Eclipse Awards for the purposes of communicating with you, directing your request for services, completing your purchase of products, and for our marketing analysis, including, without limitation:

The information we collect will be confidential and will not be shared with any organizations except in an unidentifiable, aggregate manner to detect and prevent fraud or to protect Eclipse Awards, or other persons, property, rights or safety; or as required by applicable law.

EA will not share or outwardly communicate the winners or recipients of your awards programs before the awards have been publicly announced or presented. We understand and respect the value of confidentiality and surprise in leading up to your awards event.

We will never sell your personal information to any person or organization, and we do not provide your personal information to any other person or businesses that would use it to contact you about their products or services. We may share phone numbers with our courier to help ensure on time deliveries. We may share unidentifiable, aggregate information with our suppliers and other third parties as related to online security. The personal information collected online is stored indefinitely by us so that we can always serve you upon your return. 

From time to time, we may mention or highlight a project in our social media communications (follow @EclipseAwards on Facebook, Instagram, Twitter, Pinterest, or LinkedIn). This may include reference to and/or images of awards we have worked on, with the goal of raising the profile of your event and highlighting the power of recognition. Any designs and layouts created by EA will remain the intellectual property of EA, unless previous arrangements are agreed upon. We will never share images of your awards or refer to your winners publicly, before your awards have been publicly announced or presented.

To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. For your privacy and security, your credit card information is neither stored on this website, nor accessible online. 

Your personal information and order data is stored remotely on a secure server, and transmission is protected by SSL security. We retain a paper backup of each order summary in a private area of our facility, and digital copies on a local server accessible only to a limited number of individually password protected staff users.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should know that we do not have any control over other websites, and therefore we cannot be responsible for anything that may occur there.

When you visit the Eclipse Awards website, we place a text file called a "cookie" in the browser directory of your computer's hard drive. A cookie is a small piece of information that a web site can store on your web browser and later retrieve. The cookie cannot be read by any web site other than the one that set up the cookie.

Cookies enable this website to recognize the information you have consented to provide, and help us determine what portions of this web site are most appropriate for your personal needs. As a result, cookies give you the ability to retrieve previous image search results and view your previous invoices.

In addition, cookies are necessary in order for us to "save" your shopping cart for 14 days so you can finish your order at a later date.

In this process we may collect your IP Address, session times, click path analysis and information about what web pages you visit. We may use this information to better analyze the "paths" shoppers take throughout our store to find a certain item. This information, like all information submitted on a Eclipse Awards website, is confidential and will not be shared by Eclipse Awards with any persons except in accordance with applicable laws and this Privacy Policy.

If at any time you have any questions or concerns regarding your personal information, feel free to contact us directly at info @ eclipseawards.com. Thank you.